In the past I have used two solutions, to use either you must run as an administrator:
1. clear all spool files (stuck, cannot print)
2. clean the spooler install
To clear all spooled files:
This will have you stop the print spooler, delete the spool files then start the print spooler.- Open the Service administrator: Start->Run->services.msc
- Locate the Print Spool service-> right click, select stop
- Open a commaind window: Start->Run->cmd
- cd c:\WINDOWS\system32\spool\PRINTERS
- del *.*
- Go back to the services window
- Locate the Print Spool service-> right click, select start
Clean the spooler install:
This will have you download and install the windows resource kit tools, then run the spool cleaner. n.b. you will have to reinstall *all* printers- Download Windows 2003 Resource Kit tools
- Install the downloaded file rktools.exe
- Open a commaind window: Start->Run->cmd
- cd c:\Program Files\Windows Resource Kits\Tools
- cleanspl.exe
- You will have to select a computer name (yours)
- Do not delete the 'Standard TCP/IP Port' print monitor nor the 'USB Monitor' print monitor
- Reboot your system
- Reinstall all of your printers